Contact Us

Got a question about something you read on kentcu.com, spotted an outdated detail on one of our sweepstakes casino write-ups, or want to flag a platform we should take a closer look at? This is the page to use. Below you'll find how to reach us, what we can and can't help with, and what to expect once you've sent a message.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can occasionally stretch that a little. If your enquiry relates to a specific brand — say, a promotion listed for Spinblitz, Crown Coins or Lone Star — please include the name of the operator and a brief description so we can look into it properly.

What we can help with

• Corrections to any factual detail on a review, offer listing or comparison page
• Feedback on your own experience signing up, redeeming Sweepstakes Coins, or using a platform's customer support
• Suggestions for sweepstakes or social casinos you'd like us to research and consider covering
• General questions about how the sweepstakes model works, including Gold Coins versus Sweepstakes Coins, or how our editorial ratings are put together
• Reports of broken links, outdated welcome offers, or state-availability information that's changed

What we can't help with

Sweepstakes Casinos is an independent information and comparison resource — we don't operate any of the casinos listed on this site, and we can't process deposits, withdrawals, account verification, or coin package purchases on a reader's behalf. For account-specific issues, including redemption delays, identity verification requests, or payment questions, you'll need to contact the operator directly through the support channel listed on their own site or app, since only they can access your account details.

Similarly, we're not able to give legal or tax advice. Sweepstakes casino availability varies by state, and rules can change with little notice, so if you're unsure whether a platform is permitted where you live, or how a Sweepstakes Coins redemption might affect your taxes, it's worth checking the operator's own terms and, where relevant, speaking with a licensed advisor or your state's regulatory body.

Before you write in about a specific offer

Welcome bonuses and daily rewards change often, and each operator sets its own eligibility rules, redemption thresholds and identity-verification requirements. If you're contacting us because a promotion looked different from what's shown on the site — for example, MegaBonanza's advertised Sweepstakes Coins amount or Free Spins' bundled spins offer — please note the date you checked and, if possible, a screenshot. That level of detail helps us verify and correct listings faster.

Reviewing our editorial approach

If your question is about how we rank or review sweepstakes casinos, the short answer is that ratings reflect factors like game variety, the clarity of terms, and the availability of a genuine no-purchase-necessary path to entry — not payment from any operator. Commission from a listed brand never buys a higher position. For more on responsible play and where to find support if gaming stops being fun, see our Responsible Gambling page. If you want background on who publishes this site, visit our About Us page, and our Terms and Conditions page covers how the site itself may be used.

A note on state availability

Because sweepstakes casino availability is decided state by state rather than nationally, and because operators can add or drop states with little warning, we can't confirm on your behalf whether a specific platform currently accepts players from your location. If that's the reason you're writing in, the fastest answer is usually on the operator's own eligibility page, cross-checked against their terms and conditions.

Ready to send a message?

Email us at [email protected] with as much detail as you can — the platform name, the page you were viewing, and what you noticed. We can't promise to action every suggestion, but every message is read, and corrections in particular are usually turned around quickly once we've verified them.